A smaller, leaner customer service budget can be used to man Facebook and Twitter, which means more profit for big companies. Customer Service EmailĪ traditional email address for customer service is becoming a thing of the past.
If you need help from a specific Yahoo department, such as the Small Business or Advertising departments, it is best to visit the main page for those divisions rather than searching for help on the main page of Yahoo. This site is the starting hub for many other Yahoo sites, but not all sites are linked from the main page. They even offer driving directions from San Jose and San Francisco. You can read detailed directions and instructions for VTA Light Rail, VTA Bus, Calltrain, Amtrak Capitol Corridor and Altamont Commuter Express. Yahoo is the only company we’ve reviewed that offers complete directions and help getting to the corporate office. We found one phone number openly listed for Yahoo customer care, but there are a few other numbers you may find helpful in your quest for customer service. Click here to leave a comment about your customer service experience. With that said, we were able to find customer service contact numbers more quickly on Yahoo than Google because Google and associated Google properties have a tendency to push customers into a peer-guided forum or FAQs section to get lost before offering a phone number as a means of customer service. While Yahoo is a huge company they are nowhere close to the size of Google and they offer fewer customer service opportunities.
Yahoo could be considered the second fiddle to Google in terms of Internet properties and ad integration.
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